Privacy Policy

INFORMATION WE COLLECT

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Event Information: Event date, guest count, dietary preferences, and other catering details
• Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and analytics
• Communication Preferences: Your opt-in or opt-out choices for marketing text messages

HOW WE USE YOUR INFORMATION

• To respond to your inquiries and contact form submissions
• To process catering requests and provide quotes
• To send marketing text messages to users who have expressly opted in
• To improve our website, services, and overall customer experience
• To comply with legal and regulatory obligations

SMS / MOBILE INFORMATION

If you opt in to receive text messages from The Best Guest Experience Company, the following applies:

• Consent: By checking the opt-in box on our forms, you provide express written consent to receive marketing text messages from The Best Guest Experience Company via an automated system.
• Frequency: You will receive a maximum of one (1) marketing text message per week.
• Opt-Out: You may unsubscribe at any time by replying STOP to any message. Upon receipt of your STOP request, we will confirm your unsubscription and cease sending further messages.
• Costs: Message and data rates may apply depending on your mobile carrier and plan.
• Help: For assistance, call (352) 513-5665.
• Not Required: Consent to receive text messages is not a condition of purchasing any property, goods, or services.

THIRD-PARTY SHARING

We do not sell your personal information to third parties. We may share limited information with trusted service providers who assist us in operating our website, processing requests, or delivering services — only to the extent necessary to perform those functions. All third-party providers are required to maintain the confidentiality and security of your data.

COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

• Remember your preferences and improve your browsing experience
• Analyze website traffic and usage patterns
• Deliver relevant content and measure the effectiveness of our marketing

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

DATA SECURITY & HANDLING

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical measures to protect it from unauthorized access, use, alteration, or disclosure. Personal data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. However, no data transmission or storage system can be guaranteed to be 100% secure.

YOUR RIGHTS

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing text messages at any time by replying STOP
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the information below.

MOBILE INFORMATION SHARING STATEMENT

The Best Guest Experience Company does not share, sell, rent, or distribute your mobile phone number, SMS consent status, or any mobile-related information to third parties or affiliates for marketing or promotional purposes. Your mobile information is used solely for the purpose of delivering the text messages you have consented to receive. This policy applies to all mobile information collected through our opt-in forms and will not change without your explicit consent.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: