Terms & Conditions
Last updated: March 2026
SMS Messaging Terms & Compliance
Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have registered for the Smokehouse VIP Club through our website at https://eat.220bbq.com/home, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to or call during business hours.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
Age Restriction: You must be 18 years or older to participate in our SMS program.
Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://eat.220bbq.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
OPT-IN COMMUNICATIONS (SMS/TEXT MESSAGES)
By checking the opt-in box on our contact or catering forms, you are requesting to receive marketing text messages (maximum one per week) from The Best Guest Experience Company. You authorize The Best Guest Experience Company to send text messages to the telephone number you provide using an automated system for the selection and dialing of telephone numbers.
- Consent is not required: You are not required to agree to receive text messages as a condition of purchasing any property, goods, or services from The Best Guest Experience Company.
- Message frequency: You will receive a maximum of one (1) marketing text message per week.
- Opt-out: You can unsubscribe at any time by replying STOP to any message you receive.
- Data rates: Message and data rates may apply depending on your mobile carrier and plan.
- Help: For assistance, call (352) 513-5665.
Compliance with Industry Standards Statement:
Our SMS program is managed in full compliance with industry standards, including the TCPA (Telephone Consumer Protection Act) and CTIA guidelines. By opting into this service, you acknowledge that you are providing express written consent to receive recurring automated messages.
Important: We do not share, sell, or distribute any mobile information — including phone numbers and SMS consent — to third parties or affiliates for marketing or promotional purposes.
DBA Disclosure:
Beverly Hills 220 BBQ is a trade name and operates as a “doing business as” (DBA) designation of The Best Guest Experience Company. Throughout this website, landing pages, advertisements, and related materials, references to “we,” “us,” “our,” or the “Company” refer to The Best Guest Experience Company DBA Beverly Hills 220 BBQ.
SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
COOKIE & TRACKING PRACTICES
Our website may use cookies, web beacons, and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand user behavior. You may disable cookies in your browser settings, though some features of our website may not function properly without them. For more details, see our Privacy Policy.
CHANGES TO THESE TERMS
The Best Guest Experience Company reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after any changes constitutes acceptance of the updated terms.
CARRIER LIABILITY DISCLAIMER
The Best Guest Experience Company is not liable for any delays or failures in the receipt of any text messages connected with this program. Delivery of text messages is subject to effective transmission from your network operator and is outside of our control. T-Mobile, AT&T, Verizon, and other carriers are not liable for delayed or undelivered messages.
AGE RESTRICTION
You must be at least 18 years of age to use our website, submit forms, or opt in to receive text messages from The Best Guest Experience Company. By using our services, you represent and warrant that you are at least 18 years old.
DESCRIPTION OF SMS USE CASES
If you opt in to our text messaging program, you may receive messages related to:
- Promotional offers, discounts, and special deals on our BBQ menu and catering services
- Announcements about new menu items, seasonal specials, or limited-time offerings
- Event promotions, holiday hours, and location updates
- Catering availability and booking reminders
Messages are marketing in nature. No purchase is required to opt in, and consent is not a condition of any purchase.
CONTACT US
If you have any questions about these Terms & Conditions, please contact us:
Beverly Hills, FL 34465